Event cancelled

If the event that you were going to attend is cancelled, you are entitled to a full refund (ticket price and booking fee).

Event rescheduled

If the event is rescheduled, your tickets will remain valid. IKLECTIK will notify you with reasonable notice. If you cannot make the new date, you will be entitled to a refund of the cost of your ticket, but not of your booking fee.

You cannot attend

If you can no longer attend the event, please get in touch at least 48 hours before the performance in order to allow us to process the refund of your ticket. You will not be entitled to a refund of your booking fee.