You cannot attend
If you can no longer attend the event, please get in touch at least 48 hours before the performance in order to allow us to process the refund of your ticket. You will not be entitled to a refund of your booking fee.
Please note that due to our small team we will reply ONLY to the refund requests sent at least with 48 hours notice.
If the event that you were going to attend is cancelled, you are entitled to a refund of the cost of your ticket. You will not be entitled to a refund of your booking fee.
If the event is rescheduled, your tickets will remain valid. IKLECTIK will notify you with reasonable notice. If you cannot make the new date, you will be entitled to a refund of the cost of your ticket, but not of your booking fee.
Workshops are refundable within 24 hours of booking. Material is not refundable. You will not be entitled to a refund of your booking fee
HEALTH AND SAFETY
Please check our ENTRY POLICY here.
We encourage people with access requirements who want to attend our events to get in touch prior to the event sending an email to firstname.lastname@example.org to discuss how we can best support them on the day and their preference regarding the seating.